Supporting Your Clients After They Leave Their Appointment
Have you been working with clients and wished there were ways you could support them further after they leave their appointment?
Here are two ways I have personally been successful at helping my clients days or weeks after they have left their session!
Video recording. This has been one of my most favorite tools to give to my clients.
It is natural for me to show them reflex points on their hands or feet after their session is finished and before they leave but let's be honest, more often than not those instructions go in one ear and out the other as soon as they walk out the door.
One of the resources I have given my clients with success is a quick video or visual on the specific reflex points I'd like them to work on.
You, as the reflexologist, can make this really fun and easy.
You can record a quick clip, making it personal to that person, showing them the reflex points, reminding them why it is important for them to focus on the point and how it can support them. OR you can pre record a bunch that you often naturally send out!
Emailing this helps to keep a connection between you and the client and really helps them feel added value with their service.
Another tool I have had great success with and personally love, is to give my clients an aftercare pamphlet after their first session with me.
The aftercare pamphlet helps them understand things that may happen with detoxification, gives helpful “keep in mind” tips, what symptoms of detoxification may look like and how to point out toxins in their everyday life.
I care about my clients and want for them to have tools and resources in their hands they can feel good and confident about!
This also gives that extra added value in your service and helps them feel appreciated.
This also gives that extra added value in your service and helps them feel appreciated.
The pamphlet holds my contact information so they can contact me with ease for questions, concerns or re booking their next appointment!
I’ve created two resources specifically regarding the aftercare pamphlet that you can get your hands on immediately.
The first one is my pamphlet course where you learn step by step how to make your very own aftercare pamphlet in canva. You can find that over on my personal website here.
The second is a pre-made, ACART specific downloadable PDF aftercare pamphlet that you can purchase and download instantly to print at your own convenience.
Go ahead and try these strategies in your practice today!
-Written by Haley Lorman, ACART President
